Need help?
Tell us privately what is going on. We read every message.
In danger, or in a crisis? Contact the police, emergency services, or the government office that deals with it. Don't wait for us: we are not an emergency service.
What we can do
Donum gives one gift: the one missing piece between you, or your community, and your next step, such as a fee, a tool, a course or an introduction. Our work begins in Uganda. If one gift could change things for you, our team or an outreach partner meets you before anything else happens. Finding and checking a chance takes time, and not every message leads to one. Where we can't help, we'll try to point you to organisations that can.
What happens to what you write
What you write goes to a separate private database, in Germany, that no other part of this site can reach. Our team reads it, and it is never published.
When a message arrives, we get an email saying so. The email does not contain your message: we read it only after signing in.
If an outreach partner could help, we share what you wrote with them only if you ticked the box that allows it, and only what they need. If a chance could help, it is recorded separately, from what you tell our team or the partner.
We keep a message until we have handled it. Then we delete it 180 days later, or five years later if you ticked the box to keep yours. To see what you sent, or to have it corrected or deleted sooner, write to support@donumfoundation.org and give the reference you are shown after sending. Our privacy page says who runs this site, and what else you can ask.
If you are under 18, a parent or guardian must agree before you send this. If you cannot ask them, or the problem is with them, contact the police.