Donum Foundation Outreach Partners

Some gifts have to be delivered in person.

Outreach partners are the organisations who help us do that: they know the people and communities we serve, and they stay with them long after a gift arrives.

Want to help as an individual? Volunteer with us

Who our partners are

Community organisations, NGOs, refugee-led organisations, schools, clinics, cooperatives: organisations that already know the people they serve and are there for the long run.

Our own team does outreach too. Every chance says whether our team or a partner is delivering it.

What a partner does

  • Tells us about a person or a community who is one gift away, and helps us find the one missing piece.
  • Agrees on a clear definition of "done" with us and with them: the step we fund, what should change after it, and when.
  • Explains, in a language the person understands, what they're agreeing to, and records their answers: that we'll check on the gift, and how much of their story may be shown.
  • Sends a quote for the exact gift and its costs.
  • Buys and delivers the gift once it's funded, and sends the signed confirmation that it arrived.
  • Follows up at six months, at a year, and whenever the change we planned for should show, and reports honestly, including when a chance didn't hold.

A partner sees only its own referrals, never anyone else's.

What we do

  • Check every referral, and say yes, not yet, or no, with a reason.
  • Post the chance, showing only what the person agreed to.
  • Fund it, pay the partner, and record every payment.
  • Check a random sample of delivered gifts ourselves, through someone who didn't choose the chance.
  • Publish what held and what didn't.

Becoming a partner

We take on partners one at a time. Before we sign an agreement, we check the organisation: its registration, its work, and how it keeps the people it serves safe.

To talk about working with us, write to info@donumfoundation.org.

If your organisation already works with us

The partner portal opens once our first agreements are signed. When it does, you'll sign in with your work email. There's no password: we email you a link and a six-digit code. Whoever set up your organisation's account can add the rest of your team.